Shipping policy

We deliver within Qatar only, with fast same-day delivery for QAR 15 per order, and free delivery on orders of QAR 100 or more.

• The delivery fee is charged once per order, however many products it contains.
• Delivery time: fast same-day delivery, and within 24 hours of order confirmation at most.
• You'll get a message when your order ships, with a tracking number where available.
• Please enter a correct address and an active phone number; we are not responsible for delays caused by incorrect details.
• If delivery fails after two attempts to reach you, the order may be cancelled and refunded minus the delivery fee.
• Check the parcel on delivery; if it is clearly damaged, take a photo and tell us within 48 hours.
• We'll let you know straight away about any delay beyond our control, such as public holidays, weather or courier issues.