Privacy policy

Last updated: 3 October 2026

We only collect the data needed to fulfil your order, we never sell it to anyone, and we handle it in line with Qatar's Law No. (13) of 2016 on the Protection of Personal Data Privacy.

Data we collect

• Your name, phone number, email address and delivery address.
• Order details and purchase history.
• General technical data such as device and browser type, through cookies.
• We never see or store your card details; payments are processed directly by the payment provider.

How we use your data

• To fulfil and deliver orders and contact you about them.
• Customer service and handling exchanges and returns.
• Improving the store and the shopping experience.
• Sending offers only if you agree, and you can unsubscribe at any time.

Who we share your data with

• Delivery companies: your name, phone and address only.
• Payment providers: to complete your payment.
• Shopify, the platform the store runs on, to host data and operate the store. To learn more see Shopify's Consumer Privacy Policy.
• Official authorities when legally required.

We may use advertising tools from Shopify and social media platforms to show ads that match your interests. You can opt out here.

Your rights

• Access and correct your data.
• Ask us to delete your data, unless we are legally required to keep it, such as invoice records.
• Withdraw consent to marketing messages at any time.
• To exercise any right, email qbandqatar@gmail.com or WhatsApp +974 3123 1737.

Data protection and retention

We use an encrypted (SSL) connection and limited access permissions, and keep data only as long as needed to fulfil orders and meet legal obligations.

Cookies

We use cookies to keep your shopping cart and analyse how the store is used. You can disable them in your browser settings, but some store features may not work.